Frequently Asked Questions
Everything you need to know about shopping with Fridge Physics.
What is the standard shipping timeframe for orders?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return and exchange policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return or exchange process.
Which payment methods do you currently accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay to ensure a secure and convenient checkout experience.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that customs duties and taxes may apply depending on your local regulations and are the responsibility of the customer.
How do I contact customer support if I have an issue?
Our dedicated support team is available via the 'Contact Us' page on our website or by emailing [email protected]. We aim to respond to all inquiries within 24 hours.